Legal & Privacy Centre

Refund & Cancellation Policy

Circle World · Last updated September 23, 2026

When digital purchases, promotions, gifts and subscriptions can be refunded.

1. Digital services

Most Circle World purchases — boosts, promotions, premium placements, verification reviews, business shop subscriptions and AI credits — are digital services that begin immediately. Once delivery has begun they are generally non-refundable, except as set out below or as required by the law that applies to you.

2. When Circle World will refund

  • The service you paid for was never delivered, or was delivered materially differently from what was described
  • You were charged twice for the same thing
  • A payment was taken in error or was not authorised by you
  • A verification or review application is declined before the review work is delivered, where the applicable product says the fee is refundable

3. Gifts

Gifts sent to a creator are generally final. Circle World may reverse a gift where the payment is disputed, fraudulent, made with a stolen instrument, or found to be part of manufactured activity. Where a gift is reversed, the corresponding creator earnings are reversed too.

4. Subscriptions

You can cancel a recurring Circle World subscription at any time. Cancellation stops future charges; the current paid period runs to its end. Part-periods are not refunded unless the law requires it.

5. Marketplace purchases

Goods and services bought from another seller are the seller's responsibility. Raise it with the seller first. If that fails, report the order and Circle World will review it, and may hold or reverse the seller's proceeds where the evidence supports it.

6. How to request a refund

Email circleworld26@gmail.com within 30 days of the charge with your username, the transaction reference and what went wrong. Approved refunds are returned through the original payment method.

7. Chargebacks

Please contact us before raising a chargeback. Accounts with unresolved chargebacks may have earnings held and monetization suspended while the dispute is investigated.

Questions about this policy? Email circleworld26@gmail.com.